View inventory data from an item record

You can use the Item Details panel to view inventory data from an item record.

Viewing inventory data from an item record:

1. Find and double-click the order that you want to view.
2. In the Details panel toolbar, click   Edit.
3. Select the Items section.
4. Double-click the item that you want information about.
5. Click the Inventory tab.

Inventory data for the associated fulfillment locations is displayed.

All fulfillment locations directly associated with the related scope, or indirectly associated with a child scope are listed.

The inventory data or stock level details displayed is organized into two sections: Selected Fulfillment Location and Eligible Fulfillment Locations. Both sections contain the Fulfillment Location, Type, Available to Promise, Reserved in this Order and Status columns.

Note: The Available to Promise stock level is calculated as follows: Quantity (Supply) - Reserved - Safety Stock (threshold).

When the collapsed location details are expanded, additional information about Schedules, Backorders, Pre-Orders, and Stock Details (Quantity, Reserved, and Safety Stock) for this order at the selected and any eligible fulfillment locationsare displayed.

Schedules - The item's schedules, From Date and To Date, and schedule Status for the associated date range.
Backorders - The status of any Back-Orders (if back order option is available) for this product. A Back-Order is an order for a product that is temporarily out of stock. The Back-Order status is shown as Backorderable, Backordered , and Backorder Limit quantities.
Preorders - The status of any Pre-Orders (if back order option is available) for this product. A Pre-Order is an order for a product before it is available, with the understanding that it will be shipped at a later time. The Pre-Order status is shown as Preorderable, Preordered, and Preorder Limit quantities.
Stock Details - Stock information including Quantity, Reserved, Safety Stock, Reorder Point, Last Restocked (date), Last Restocked By.

These stock level values are particularly useful in helping CSRs ensure that there is enough inventory when modifying quantities or fulfilling an order.

REFERENCES

Item Details Panel